Our app is not available through traditional app stores.

You can download it directly from our website, www.risepracticeapp.com.

Downloading the app directly supports us more compared to obtaining it from app stores, as they typically charge a 30% commission on each subscription. As a small startup, we are hoping to keep costs down so we can continue to expand and improve our product.

For Safari users, follow these steps:

1. Open www.risepracticeapp.com in Safari.

2. Tap the arrow pointing upwards in the bottom navigation bar.

3. Select 'Add to Home Screen' from the options.

By downloading the app directly from our website, you're giving invaluable support to our small business.

Unlike traditional app stores, which impose a hefty 30% commission on each subscription, downloading directly ensures that more of your contribution directly fuels our growth.

As a small startup, every bit of support matters immensely to our growth. Our goal is to allocate 10% of our profits towards Giving What We Can.

Your decision to download directly not only empowers us to keep costs low but also enables us to contribute more to meaningful initiatives.

Always seek guidance from  your doctor or health care practitioner when you are beginning any new health or fitness practices. While we specialise in providing quality information and support to our community it’s important that you review its relevance to you. Seeking professional guidance is essential.

Rise has been designed for you to practice anytime and anywhere. All our workouts are designed to be enjoyed in a personal space of your choosing. Some of our practices require minimal equipment (like a block or a strap) and house-hold items can usually be used.

Rise has designed experiences and practices for all levels— this will include people just starting out, people who have been practicing movement for many years, and everything in between. Our teachers offer invitations and options so our members always feel comfortable and supported with their practice.

If you are pregnant, we do not recommend practicing any breath holds or fast-paced breathing (i.e., 3-part breath, interval breath) while practicing. Please consult with your doctor or healthcare practitioner before taking any practices.

If you have any chronic or acute health conditions, it is important that you consult with your doctor and healthcare provider before practicing breathwork.

It's essential you consult a doctor or healthcare practitioner before taking any practices.

If you have any chronic or acute health conditions, it is important that you consult with your doctor and healthcare provider before practicing any form of movement.

It is important that if you have an existing illness, injury, physical disability, or are pregnant, that you consult your medical practitioner before undertaking practices with Rise.

If you are breastfeeding, it’s recommended to mention your Rise activities to your doctor before you begin. It is always good to consider adjusting the intensity of your practices to best suit your needs and requirements.

Becoming a member is your entry point to all the ‘Rise Experiences’ found on our website. It’s a $25 AUD/month, $60 AUD/quarterly or $180 AUD/year subscription that auto renews monthly, quarterly or annually and can be cancelled at any time. Subscription benefits include unlimited access to pre-recorded practices, and the ability to share the Rise experience with friends.

You can cancel at any time through the app.
— Open the app
— Go to “You” page (it is in the bottom navigation)
— Click at the top 'view account details'
— Click Subscriptions
— Then select 'cancel subscription'

For further questions, email our friendly team at hello@risemovement.space

Yes, you will be billed monthly, quarterly or annually on the day you originally signed up for your Rise membership.

The renew cycle will continue until you tell us otherwise.

Yes, you will need to create an account. It only takes a moment to join Rise. You can begin on a 10 day complimentary trial. If you do not unsubscribe prior to the completion of the trial you will be charged for the membership period that you chose.

If you are new to Rise, you will receive a 10 day complimentary trial to begin your practice with us. You will need to create an account to begin this introductory trial, and you may cancel your subscription at any time. If you do not cancel the subscription it will automatically deduct your chosen membership fee for your desired period.

If you are experiencing issues accessing your account we apologise in advance for any inconvenience. Please contact our friendly support staff via email (hello@risemovement.space) and our team will assist you regaining access as soon as possible. 

You will only receive emails from Rise if you are signed up to one of our email mailing lists. You are able to unsubscribe from our mailing lists at any time.

Yes. We are committed to managing Personal Information at the highest levels and ensure our protections are in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth), the General Data Protection Regulation (EU) 2016 / 679 (GDPR) and the United Kingdom Data Protection Act 2018 (UK).

If you are struggling to make a payment, ensure you have entered all your information and card details correctly. If your details are correct, then it could be your bank not recognising the Australian banking system. You may have to contact your bank if the issue persists. Otherwise please email our friendly support team and we will happily assist you (hello@risemovement.space)

After cancelling your subscription, you will be able to take unlimited Rise practices until the final day of your billing period. Canceling your subscription will not provide a refund for the current billing period.

Yes, you will be billed monthly, quarterly or annually for the billing period. This commences after your 10 day complimentary trial has ended. Membership renewal will continue as long as you remain a subscriber. 

If you have forgotten your password, follow the Forgot Password link in the log in page and we will send a link for you to reset your password.

We apologise for any inconvenience you’re having accessing the platform. Please send our helpful support team and email to helllo@risemovement.space and a friendly member of our team will help you out as soon as possible.

If you are having issues connecting to the website or content is loading slowly. Check your internet browser and make sure it is up to date. Also check if your internet connection and speed is working correctly. Further tips:

01 — Use the Google Chrome Browser - Chrome is currently the best browser for our experience. 

02 — Update your browser version - older browser versions may have settings or other compatibility issues that prevent you from streaming video or audio content

03 — Find a location with consistent Wifi or cellular connection - we try our best to adapt to your connectivity but a strong internet connection will always help

If your issues persist, please email our friendly team and hello@risemovement.space

Not yet. Rise has been designed primarily for laptop, desktop, mobile and smart tv use. 

We are planning to release an app with exciting features soon. 

Our Support Team is available Monday - Friday 9am - 5pm AEST.
Email: hello@risemovement.space
Due to difference in time zones there could be up to a 24 hour delay. 

If you are experiencing issues accessing your account we apologise in advance for any inconvenience. Please contact our friendly support staff via email (hello@risemovement.space) and our team will assist you regaining access as soon as possible. Due to difference in time zones there could be up to a 24 hour delay.