Our Privacy Policy

Thanks for being a member of the Rise community. We are inspired to make positive change through our online-community and your privacy is important to us. Rise is fully committed to protecting your privacy. Please find below information, which outlines the information we collect from you, how we use this information, and your rights in relation to this.

Rise Movement Co Pty Ltd is committed to managing Personal Information in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth), the General Data Protection Regulation (EU) 2016 / 679 (GDPR), the United Kingdom Data Protection Act 2018 (UK) and in accordance with other applicable privacy laws.

Rise Movement Co Pty Ltd (“Rise,” “Rise Practice” “Rise Movement,” “we,” “our,” and/or “us”) values the privacy of individuals who use our websites (including https://risemovement.space, applications, or services that link to this Privacy Policy (collectively, our “Service(s)”). This privacy policy (the “Privacy Policy”) explains how we collect, use, and share Personal Information from users of our Services (“Users”). By using our Services, you understand that we will collect, use, and disclose your personal information as described in this Privacy Policy. Beyond the Privacy Policy, your use of our Services is also subject to our Terms and Conditions of Membership and Use.

We reserve the right to change this Privacy Policy from time to time by republishing the Policy on our Website. We encourage you to check this page for the most recent version of the Policy.

Who is Rise Practice?

When we refer to ‘Rise’, Rise Practice, Rise Movement’, ‘we’ or ‘us’ this means Rise Movement Co Pty Ltd (ACN 659 907 276) and any wholly owned subsidiaries. We are headquartered in Carlton (VIC), Australia.

Governing values and principles

1. We respect your privacy 

1.1. We, as the owners of Rise Movement Co Pty Ltd, and operators of the Rise website, platform, app and Service(s) respect your right to privacy and are committed to safeguarding the privacy of our members and website visitors.  We will always strive to adhere to the Australian Privacy Principles under the Privacy Act 1988 (Cth), the General Data Protection Regulation (EU) 2016 / 679 (GDPR), the United Kingdom Data Protection Act 2018 (UK) and other applicable privacy laws in the countries where our website, platform and Service(s) are used.

This policy sets out how we collect and treat your personal information. 

1.2. "Personal Information" is information we hold which is identifiable as being about you. 

2. Collection of personal information 

2.1. We will, from time to time, receive and store Personal Information you enter onto our website, provided to us directly or given to us in other forms. You may be asked to provide basic information such as your name, date of birth, phone number, country of residence, postal address and email address to enable us to send information, provide updates and process your product or service order. We may also request your banking or credit card details to allow for the processing of fees, such as Membership fees, subscriptions and Service(s). We may collect additional information at other times, including but not limited to, when you provide feedback, change your content or email preference, respond to surveys and/or promotions, provide financial or credit card information, or communicate with our customer support. 

Additionally, we may also collect any other information you provide while interacting with us. 

3. How we collect your Personal Information

3.1. We collect Personal Information from you in a variety of ways, including when you interact with us electronically or in person, when you access our website and when we provide our Service(s) to you. We may receive Personal Information from third parties. If we do, we will protect it as set out in this Privacy Policy. 

4. Use of your personal information

4.1. We may use Personal Information collected from you to provide you with information, updates and our services. We may also make you aware of new and additional products, Service(s) and opportunities available to you. We may use your Personal Information to improve our products and Service(s) and better understand your needs. 

4.2. We may contact you by a variety of measures including, but not limited to telephone, email, sms or mail. 

  1. Disclosure of your personal information 

5.1. We may disclose your Personal Information to any of our employees, officers, insurers, professional advisers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes set out in this Policy. Personal Information is only supplied to a third party when it is required for the delivery of our Service(s). 

5.2 We may from time to time need to disclose personal information to comply with a legal requirement, such as a law, regulation, court order, subpoena, warrant, in the course of a legal proceeding or in response to a law enforcement agency request. 

5.3 We may also use your Personal Information to protect the copyright, trademarks, legal rights, property or safety of Rise, (https://rise-practice.com/), its customers or third parties.information that we collect may from time to time be stored, processed in or transferred between parties located in countries outside of Australia. 

5.4 If there is a change of control in our business or a sale or transfer of business assets, we reserve the right to transfer to the extent permissible at law our user databases, together with any Personal Information and non- personal information contained in those databases. This information may be disclosed to a potential purchaser under an agreement to maintain confidentiality. We would seek to only disclose information in good faith and where required by any of the above circumstances.

5.5 By providing us with Personal Information, you consent to the terms of this Privacy Policy and the types of disclosure covered by this Policy. Where we disclose your personal information to third parties, we will request that the third party follow this Policy regarding handling your personal information. 

  1. Security of your personal information

6.1. We are committed to ensuring that the information you provide to us is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure information and protect it from misuse, interference, loss and unauthorised access, modification and disclosure. 

6.2. The transmission and exchange of information is carried out at your own risk. We cannot guarantee the security of any information that you transmit to us, or receive from us. Although we take measures to safeguard against unauthorised disclosures of information, we cannot assure you that personal information that we collect will not be disclosed in a manner that is inconsistent with this Privacy Policy. 

6.3 We take every effort to store your Personal Information safely and protect it against misuse, interference or loss, and from unauthorised access, modification and disclosure. We may hold your Personal Information either in electronic or hard copy form.

6.4 When we store information electronically, this may be on our computer systems, databases, software programs, internet servers and hosted internet solutions. We take every effort to keep your information safe in accordance with relevant government regulation and requirements. Our servers, computer systems and internet hosting are protected through security systems including physical locks, firewalls, security systems and are encrypted with passwords both in rest and in transit.

6.5 When we store information in hard-copy we store that information in a location which is locked and to which access is restricted to only authorised personnel that need to access the information for a legitimate purpose.

6.6 While we take all reasonable precautions to protect your Personal Information, we exclude all liability for the consequences of any unauthorised access, use or disclosure of Personal Information to the maximum extent permitted by law.

7. Access to your Personal Information 

7.1. You may request details of Personal Information that we hold about you in accordance with the provisions of the Australian Commonwealth Government Privacy Act 1988 (Cth). A small administrative fee may be payable for the provision of information. If you would like a copy of the information, which we hold about you or believe that any information we hold on you is inaccurate, out of date, incomplete, irrelevant or misleading, please email us at: hello@risemovement.space 

7.2 We reserve the right to refuse to provide you with information that we hold about you, in certain circumstances set out in the Privacy Act. 

8. Changes to Privacy Policy 

8.1. Please be aware that we may change this Privacy Policy in the future. We may modify this Policy at any time, in our sole discretion and all modifications will be effective immediately upon posting an updated or revised Policy on our website or notice board. Please check back from time to time to review our Privacy Policy. 

9. Protection of Minors (persons under the age of 16 years)

9.1 We are committed to protecting the privacy of children and minors. The website, platform and Service(s) are not directed at children aged under 16. If a person under the age of 16 years of age wishes to use our website, platform or Service(s), consent must be given by a parent or legal guardian, and their engagement with our website, platform and Service(s) must be under the supervision of a parent or legal guardian.

9.2 If you become aware that information from a child under the age of 16 has been disclosed to us without consent of a parent or legal guardian, please contact us using the details at the bottom of this Policy so that we can delete that information.

10.Website and Services

10.1. When you visit our website 

When you come to our website or app ( https://rise-practice.com/ and https://www.risepracticeapp.com/ ) we may collect certain information such as browser type, operating system, website visited immediately before coming to our site, etc. This information is used in an aggregated manner to analyse how people use our site, such that we can improve our Service(s). 

10.2.Cookies

We may from time to time use cookies on our website. Cookies are very small files which a website uses to identify you when you come back to the site and to store details about your use of the site. Cookies are not malicious programs that access or damage your computer. Most web browsers automatically accept cookies but you can choose to reject cookies by changing your browser settings. However, this may prevent you from taking full advantage of our website. 

Our website and platform may from time to time use cookies to analyse traffic and help us provide a better visitor experience.

The types of Cookies we use include:

  • (a) Performance cookies: We require certain types of cookies in order for our Website to operate, for example cookies that allow you to log into secure areas of our website that require a membership;

  • (b) Analytical cookies: We like to know how many lovely members are on our site at any time, as well as where they are visiting from and which pages they visit. This allows us to create content that best suits your needs.

  • (c) Targeting cookies: These cookies allow us to see your user journey, so we can make this simple and easy for you. This allows us to customise your experience and our marketing activities, so they are relevant for you.

  • (d) Third party cookies: This refers to third party cookies from companies such as Facebook and Google, which allow us to bring you offers and content that might be of interest to you through those sites.

3.2 You have the choice to customise your use of cookies through your browser, for example Firefox, Google Chrome or Microsoft Edge. You can set your cookies as either prompted or refused. Please note that if you deactivate your cookies, you may have difficulty using Rise correctly.

You can find out more information about Cookies on these third party websites:

11. Third Party Sites

Our site may from time to time have links to other websites or apps not owned or controlled by us. These links are meant for your convenience only. Links to third party websites do not constitute sponsorship or endorsement or approval of these websites. Please be aware that we are not responsible for the privacy practises of other such websites. We encourage our users to be aware, when they leave our website, and app to read the privacy statements of each and every website or other services that collects personal identifiable information. 

12. Residents of the European Economic Area, the United Kingdom and elsewhere

This privacy policy also pertains to residents of the European Economic Area and the United Kingdom of Great Britain and Northern Ireland (United Kingdom) in compliance with the European Union General Data Protection Regulation 2018 (the GDPR) and the Data Protection Act 2018 (UK) respectively. 

If you are a resident of the European Economic Area or the United Kingdom you are entitled to the following rights and protections:

  1. You have the right to access your personal information at any time and enquire to exactly what information we are holding about you.

  2. You have the right to rectify or change your personal information at any time.

  3. You have the right to request deletion of your personal data at any time unless we are required to hold your data for legal or regulatory reasons.

  4. You also have the right to restrict whatever personal information we hold on you

  5. You have the right to request the transfer of your data to a relevant third party.

  6. You have the right to object to your personal information being used in a way that you do not like and request that we stop doing so. We will fulfil your request unless there is a legal or regulatory reason not to.

  7. You have the right to make a privacy complaint if you feel we are misusing your data. We will respond in the same way as we will for residents of any other country as set out in this privacy policy.

Residents of the United States of America (United States) and Canada may also be entitled to similar privacy protection rights under the Children’s Online Privacy Protection Act (COPPA),  California Consumer Privacy Act (CCPA), California Privacy Rights Act (CPRA), and the Canadian Federal Government Personal Information Protection and Electronic Documents Act (PIPEDA).   

These instruments mirror the Australian Federal Privacy Act and Privacy Principles

11. Complaints about privacy

11. If you have any complaints about our privacy practices, please feel free to send in details of your complaints to us at: hello@risemovement.space  We take complaints very seriously and will respond shortly after receiving written notice of your complaint. 

Charles Robertson, co-founder and managing director 

Policy Commencement Date: February 2023

If you wish to exercise any of the rights set out above, please contact us at: hello@risemovement.space